Digital
Transformation

More resilience, more efficiency, more competitiveness:
Let's shape the digital future together.

Are you struggling with inefficient processes, outdated software, or inflexible structures? Let us accompany you on your journey into the digital age. We'll meet you where you are and make your organization future-ready with state-of-the-art technologies, agile methods, and user-centered solutions.

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HOW WE SHAPE DIGITAL TRANSFORMATION

  • Systematic

    To ensure you understand the effort and benefits and see every step clearly: our transformation process, developed over years of experience, will reliably guide you to your goal.

  • Holistic

    Processes, technology, organization, structure, and company culture: we support you throughout all phases and levels of the transformation.

  • User-centered

    In collaboration with you, your users, and other stakeholders, we develop digital applications that seamlessly integrate into your workflows.

Transform
Tomorrow
Today
FIRST
SOLUTION
GROUP

Our Transformation Process

We guide you through every milestone of the transformation process, using the full range of modern technologies to elevate business models, methods, and structures to the next level.

  1. Discovery & Analysis

    Our user-centered approach allows us to gain deep insights into your organization’s needs. We analyze challenges and ensure that with well-defined requirements, the necessary resources are in place to address them.

    • Current State-Target State Analysis
    • Stakeholder Interviews
    • Resource Allocation Report
    • Business Requirements Document (BRD)
    • Efficiency Metrics & Performance Assessment
  2. Developing a Vision

    We develop initial ideas, define achievable goals, and visualize a clear future vision for the areas where digital transformation adds the most value. Interactive workshops and creative approaches like Design Thinking help us find innovative solutions.

    • Develop a Strategic Mission Statement
    • Define Business Goals & KPIs
    • Create a Digitalization Roadmap
    • User-Centered Design Principles
  3. Conceptualization

    The vision becomes tangible: with storyboards, graphic mockups, and wireframes, we create a solid concept as a guide for the next steps. We emphasize user experience to ensure that the new solution is user-friendly.

    • Create Storyboards
    • Develop a Proof of Concept (PoC)
    • Design Mockups & Wireframes
    • Develop User Experience

  4. Prototyping

    With functional prototypes, we test the defined requirements under realistic conditions, adjust as needed, and ensure early on that your digital solution works in practice.

    • Create Functional Prototypes
    • Develop User Interface Design
    • AI Training & Results Validation
    • Refine Technology Plan
  5. Development & Implementation

    We develop your digital solution, implement new software, and integrate it into existing IT landscapes. Utilizing cloud computing, Software as a Service (SaaS), and artificial intelligence, iterative software development keeps your solution agile and adaptable.

    • Software & Hardware Development
    • SaaS Implementation
    • Cloud Integration
    • AI Optimization
  6. Integration

    Interface optimizations and CI/CD processes (Continuous Integration & Delivery) ensure a smooth rollout. Testing, cost optimization, and change management are key. We also handle communication, both internally and externally with your customers and the public.

    • API Extensions
    • Continuous Integration & Delivery
    • Testing & Cost Optimization
    • Change Management
    • Internal & External Communication
  7. Operations

    With 1st and 2nd-level support, service management, and back-office services, we ensure the long-term success of your digital transformation. Our customer feedback system allows us to optimize your solution and adapt it to new requirements continuously.

    • AI Improvements
    • Gather Customer Feedback
    • Support & Issue Resolution
    • Service Management
    • Back Office Services

Shaping
with People
Transforming
with Technology
FIRST
SOLUTION
GROUP

Our Scope

  • Artificial Intelligence

    From machine learning and Retrieval Augmented Generation (RAG) to large language models (LLMs) and smart chatbots, we use AI to automate processes, analyze data, and create forecasts.

  • Automation

    Repetitive, manual, and time-consuming tasks can be optimized through Robotic Process Automation (RPA) and AI-driven automation. Your organization becomes more agile and can focus on strategic tasks.

  • Cloud Computing

    Powerful cloud solutions ease your IT infrastructure and provide more flexibility and scalability. Your data and applications become accessible from anywhere, without compromising security and compliance.

  • Software as a Service (SaaS)

    SaaS allows you to use software as needed without high investment costs. We implement solutions that are easily scalable and ready for immediate use. You save on hardware costs and benefit from automatic updates and seamless operation.

  • Internet of Things (IoT)

    Whether it's production machinery, warehouse logistics, or smart offices: through connected devices and systems, IoT enables real-time monitoring and control. We help you tap into new efficiency potentials and increase transparency.

  • UX/UI-Design

    The success of digital applications depends on user experience. We focus on intuitive operation, appealing user interface design, and seamless interaction between users and technologies.

  • Agile Methodologies

    Enhanced agility holds the key to rapid, flexible responses to market changes. Projects can be realized in shorter cycles to quickly address new requirements.

  • Change Management

    Our change management guides your teams through digital transformation and ensures the acceptance of new technologies. We support you in involving your employees early on and reducing resistance.

THE RIGHT PARTNER FOR YOUR INDUSTRY

Digital transformation presents major challenges for companies in both the public and private sectors. At the same time, it offers many industries great opportunities that should be seized now.

  • Industry and SMEs

    Industry needs to make manufacturing processes more efficient and minimize downtime. With IoT-supported production monitoring, automation, AI, and cloud solutions, we create flexible systems that increase efficiency and future-proof your production.

  • Public Administrations

    By digitalizing administrative processes and using AI-powered chatbots, we modernize outdated and slow processes. Digital services ensure faster processing times, making not only citizens more satisfied but also creating a more efficient, cost-effective administration that is less dependent on staff shortages.

  • Telecommunications Industry

    The telecommunications industry faces the challenge of scaling network infrastructures and handling growing volumes of data securely. Our cloud-based infrastructures dynamically adapt to data traffic while automation makes networks more robust.

ANY QUESTIONS? WE HAVE ANSWERS!

  • What is digital transformation?

    Digital transformation is the process by which organizations integrate digital technologies such as cloud computing, artificial intelligence, and automation to modernize and improve business models, processes, and customer experiences. It involves transitioning from analog to digital systems to operate more efficiently, flexibly, and competitively, while also adapting company culture and work methods to the requirements of the digital age.

  • Why do companies need to digitally transform?

    Companies need to digitally transform to respond to rapidly changing digital technologies and the demands of their customers. Otherwise, they risk being overtaken by their competitors and jeopardizing their future viability. The goal is to foster long-term innovation and sustainable growth.

  • How can digital transformation impact your business?

    Depending on the areas you tackle, the benefits vary. Generally, digital technologies increase efficiency by optimizing business processes, boosting employee productivity, and enhancing customer satisfaction. Additionally, digitalization promotes an agile organizational culture and continuous learning while enabling new data-driven business models that open up additional growth opportunities.

  • How do we integrate your employees into the transformation process?

    Since your employees are a central part of any transformation process, we implement comprehensive change management. This includes a clear communication strategy, workshops, and training to ensure that everyone can understand and use the new technology.

  • Why should you approach digital transformation with us?

    With over 25 years of experience and a passion for innovation and digital solutions, we accompany you throughout the entire transformation process. No matter how complex your challenges are – we have over 100 internal specialists and, if needed, can draw on a large network of experts to provide the exact skills crucial for your digitalization project. This way, we ensure you receive a tailored and effective solution.

Let us
guide you
into the
digital age

Ready for the next step? Contact us to find out how we can kick-start your digital transformation.

FIRSTSOLUTION